尼康已经为许多Z6和Z7相机发布了技术服务咨询，内容涉及尼康减振（VR）技术在特定设备上无法正常运行的问题。

尼康没有详细说明在受影响的Z6和Z7相机中导致VR故障的原因是什么，但它说它将免费修复受影响的设备，包括运输费用，即使相机的保修期已过。

图：Z7序列号检查器网站的屏幕截图

为帮助确定用户的设备是否受影响，尼康已经设置了专用网页，您可以在其中输入您的尼康Z6和/或尼康Z7序列号，以查看它是否受到影响。

如果您的相机受到影响，该网页将提供有关如何修理相机的说明。如果您的相机遇到VR问题或尼康的序列号检查器无法识别，则尼康会要求您通过其支持的平台解决此问题。

原文如下：Nikon issues technical service advisory for VR issue in certain Z6, Z7 camera units

Nikon has issued a technical service advisory for a number of Z6 and Z7 cameras regarding an issue where Nikon's Vibration Reduction (VR) technology ins't fully functioning on particular units.

Nikon doesn't elaborate on what's causing the issue with the VR malfunction in the affected Z6 and Z7 cameras, but says it will repair affected devices free of charge, including the cost of shipping, even if the warranty on the camera has expired.

To aid in determining if your unit is an affected one, Nikon has set up dedicated webpages where you can enter your Nikon Z6 and/or Nikon Z7 serial numbers and see if it's affected and covered by the advisory. No specific serial number ranges have been presented, so the only way to find out is to use the dedicated webpages.

If your camera is affected, the webpage will provide instructions on how to get your camera(s) repaired. If your camera is experiencing VR issues and isn't recognized by Nikon's serial number checker, Nikon requests you go through its support platform to address the issue.